Meet GSA at Vertex Exchange 2018

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See you in beautiful Hollywood Beach, FL!

GSA Launches New Telecom Expense Management Software

Media Contact

D’Anne Hotchkiss

917-693-1773

D’Anne Hotchkiss

For Release: April 18, 2018                                                                                                Website:  GSAudits.com

 

Global Strategic Accountants LLC Announces New

 RBO® TEM Telecom Expense Management Services

for the Wholesale and Resale Carrier Market

  • Eliminate Overcharges from Carriers to Resellers
  • Find Unbilled Services from Resellers to Customers
  • Automated SaaS Replaces Manual Carrier Invoice and Contract Auditing

 

ATLANTA RBO® TEM (Telecom Expense Management) from Global Strategic Accountants LLC is a software-as-a-service product that systematically audits invoices from wholesale telecom carriers such as AT&T and Verizon as well as independent and local exchange carriers or resellers. TEM replaces manual efforts and ensures that resellers are not double-taxed and that the correct regulatory rules are applied to the bills.

“The worst scenario for carriers is to realize that they have been overcharged and were not able to recoup the costs because the time limit to claim those extra costs expired. RBO® TEM helps us challenge billing errors before the bill payment is even due,” said Samantha Maqueo, executive vice president of professional and corporate services, Global Strategic Accountants LLC. “Our reports help organizations by providing proof to support their claims of billing errors in a timely manner.”

“We literally have problems on every bill we receive. Manually auditing wasn’t working. We found every kind of mistake,” said Jim Shriver, unified communications service director, Onepath Systems. “This TEM solution has restored our control over cost and helped us focus on growth and profit.”

RBO® TEM is the first expense management solution with revenue assurance built in. For customers using billing service company Rev.io, RBO® TEM also links every wholesale cost element from the likes of AT&T and Verizon with elements on all end-user bills to ensure that resellers get every service billed to the end customer. “Rev.io’s new REST API can be used with GSA’s RBO® TEM so our mutual clients can capture all of their earned revenue,” said Rev.io Vice President of Sales and Marketing Evan Rice.

Customer trials show that the average reseller captures an additional 34 percent of gross profit by eliminating billing errors from their carriers. Overbilling, coupled with underbilling resale customers, is a costly and common issue in telecommunications.

“Invoice and contract auditing is the source of over half of the expense and revenue recovery by a carrier. The current process used by most carriers, like reverse audits, is archaic and outdated. We believe we have a first for our industry in mid-market revenue assurance automation. For every reseller, I say, ‘it’s time to automate!,’” said Matt LaHood, chief executive officer, Global Strategic Accountants LLC.

About Rev.io

Rev.io, recognized as an Inc. 5000 company, provides sophisticated billing-as-a-service (BaaS) to communications and Internet of Things (IoT) service providers, enabling them to manage their end customers’ subscriptions, usage, taxation, billing, and payments. To learn more about Rev.io, go to the Rev.io website or give us a call at 866-470-5502.

About Global Strategic Accountants LLC

Global Strategic Accountants LLC provides regulatory, tax, and compliance accounting via a suite of services under the brand name RBO®. These Regulatory Back Office services manage regulatory rules and policies; billing-related customer experience management; carrier licensing; and, reporting and remittance. Within the telecommunications space, GSA provides revenue assurance through its latest service, RBO® TEM (Telecom Expense Management). In addition, the company’s certified incubator aids international or mobile carriers entering the lucrative North American market. GSA serves customers on five continents.

Telecommunications Exemptions

Global Strategic Accountants, LLC (GSA) is the leading outsourcing firm for Carrier Exemption.  Carrier Exemption is one  of the least understood responsibilities companies have with regard to efficient taxation.  Customers often review a bill from their supplier and find unexpected taxes and fees.  It is not good practice to pay your supplier taxes and fees when you are a registered carrier.  It often leads to loss of profit on those sales.

 

Thanks to our broad base of experienced telecommunications advisers, GSA can assist any carrier in their needs to manage their own exemption to ensure their purchases do not get taxed on the way in.  Likewise we assist wholesale carriers with managing tax exemption for their clients so the services you sell are not over taxed on the way out.

Contact us at info@gsaudits.com to find out about our full service Exemption Management Platform!

 

 

Complexity of Carrier Billing

At Global Strategic Accountants, LLC. (GSA) We are often faced with some very complex issues related to carrier billing.  More often than we would like, our new customers have not reviewed their original tax policy which may have been established years prior.  When this occurs, we often find many costly updates that expose the source of tragic loss of profit or increased risk of audit.  How is billing and tax complexity managed by GSA?

 

In order to properly bill a customer for telecommunications, the products and SKU’s need to be properly mapped to tax logic.  Qualified telecom tax experts like GSA, support most tax logic engines that integrate with telecom billing systems (often called BSS/OSS applications).  These are systems that handle all provisioning, CRM and billing rules for telecommunications and are dramatically different from financial systems like QuickBooks (This is a subject for another time).

 

When the products are mapped to tax logic and the billing system is fully implemented, all that is often needed is simply to schedule the bill processing date and handle changes to a customers’ order.  When the bill is processed by the BSS/OSS billing module, it interacts with the tax logic and calculates the taxes based on three key criteria:

  1. The nexus of the sale (where you sold your telecom products and services)
  2. The type of product (VoIP, SIP, Wireless, traditional loops or some other type of product)
  3. The price you sold your product/Service.

 

The tax engine then builds the taxability for that specific set of criteria and returns the tax and fee liability to the bill or statement.  And based on your bill format, these taxes can be:

  1. “Absorbed” into the actual products and services
  2. “Summarized” by category (Federal taxes and fees; State taxes and fees; municipal; etc)
  3. “Detailed” also called line item listing which is a tax by tax listing for all services on the bill.

 

At GSA, we have helped hundreds of carriers identify their specific tax policy as well as their bill presentment (Customer Experience) through billing and their compliance requirements.  Let us help make this a streamlined part of your business so you can scale with confidence that you are collecting and remitting the right taxes while making the billing experience one that your customers can understand and appreciate.

 

Telecom Licensing – An Asset to Your Business

Did you know that Licensing for a telecom is not a Necessary Evil rather it is an asset! FCC and state level Public Utility Commissions are very clear on who and how a carrier must be registered. And most regulating municipalities are no different. All want to know who are performing necessary communications to their constituency.

But, for the well informed and well planned enterprise, this is an opportunity. By planning for and recouping the cost of jurisdictional registration, licensing and reporting a carrier builds its foundation of business on solid grounds. Those that do not act appropriately spend more money than planned defending their inaction (something we will discuss in a future blog). Yes. Licensing is an asset. How do we know? GSA is often brought in to evaluate a company’s performance to compliance during an acquisition. We have seen the value decline by as much as 75% of the market value due to the target acquisition entity failing to comply with regulatory and indirect tax responsibilities. In today’s sophisticated investor pool, due diligence is designed to root out “successor liability” and for telecom companies the deepest pool of liability is in failed performance to regulatory and tax.

At the root of this failure is usually at the onset of business. Simply put, if you are not licensed to do business as a telecom, buyers may not be interested in that revenue and there goes the value of your company. Licensing, (and reporting) are the fastest way to build confidence for any future sale and if you can make a business perform the right way, your licensing asset will be a foundation others will want to buy.

Learn at FISPA LIVE in New Orleans

Meet your industry peers and learn at THE event for Fiber and Broadband Operators. Challenge one another and promote thought leadership in this ever changing and important industry.
Global Strategic Accounting’s President, Joe Solana, will be offering his vast knowledge on Regulatory Affairs Tuesday, February 6 from 1-2:30. He will also be tapped for his knowledge on Cloud Communications with a panel discussion including partner Vertex. This discussion is also Tuesday, February 6 from 3-3:40. See you there! For more informationsee

GSA Joins FISPA

GSA is excited to announce our membership with the FISPA organization. FISPA is a group consisting of small to mid sized CLECs and service providers who work together to serve their customers and collaborate on industry needs focusing on integrity in the marketplace. GSA is proud to bring our Regulatory and Tax expertise to the members of this group. See more here

FCC Alters Filing Requirements

Today the FCC announced it was eliminating certain Federal reports for US telecommunications carriers offering International services; specifically the annual traffic and revenue reports. The FCC sited costs vs. benefits as the reason for this move and infers the savings will benefit both carriers as well as government bodies. To read the full report follow this link https://www.fcc.gov/document/fcc-streamlines-part-43-international-reporting-requirements

Global Strategic Accountants Acquires Sales Tax Associates, Inc.

For Immediate Release: September 22, 2017

Global Strategic Accountants, LLC (GSA) acquires Sales Tax Associates, Inc.

Alpharetta GA–Global Strategic Accountants, LLC (GSA), the recognized leader in full service, telecommunications tax and regulatory compliance outsourcing has agreed to purchase Sales Tax Associates, Inc (STA). STA is headquartered in Austin TX and is another leading Tax and Regulatory compliance service provider for both the Telecommunications and Energy sectors. This acquisition is the second for GSA and was preceded by GSA’s acquisition of Regulatory Back Office, now RBO® in 2009. “I am so proud of GSA and its ability to merge with STA, a company that has provided impeccable service to its clientele. Their commitment to excellence is widely appreciated by their customers and is exactly the type of commitment we expect from our team.” Matt LaHood – CEO for GSA.

Sales Tax Associates, Inc. was founded by Daniel Tarrillion, a CPA from Austin TX. He and his team serve some of the largest carrier organizations in the industry. “We have worked together and collaborated with GSA on and off for the last six years. It is not often that two companies can have such compatibility with their teams and philosophies. We look forward to merging our knowledge and expertise with the GSA team and their operational systems. Their innovations were very important to me in making the decision to join forces.” Daniel Tarrillion – Executive Vice President for GSA.

GSA most recently announced the release of their portal systems, RBO® CostTracker, RBO® NoticeTracker, and RBO® CertTracker. GSA continues to expand the reach of these services while enhancing the systems themselves. “GSA’s focus is on transparency and customer service. For far too often, outsourced compliance has been a “black box” service. At GSA, we collaborate with our customers to manage the entire enterprise from customer experience billing policy to the actual performance to tax jurisdictions. In today’s business environment, there are too many chances to get something wrong. Sharing our process and being in contact with the client gives them control and peace of mind. This is the single biggest driver of our rapid growth in the industry. – Joe Solana, President and COO for GSA.

Global Strategic Accountants, LLC now has the most experienced team for Telecommunications Regulatory and Tax Compliance Affairs. GSA has expanded our team to better meet the needs of a changing, dynamic industry. “The innovations that carriers, and non-carriers alike, seek to apply to telecommunications products and service never ceases to impress me. I love to seek the most efficient tax policy for those that come to GSA seeking professional advice. We are always pushing the limits of our knowledge to get results for our customers.” Samantha Maqueo, Vice President of Regulatory Affairs for GSA.

About Global Strategic Accountants
Global Strategic Accountants, LLC is the leading Telecom Regulatory and Indirect Tax advisory and compliance outsource company. With over 15 years’ experience in the industry, GSA has performed regulatory reviews for telecommunications providers since its inception and is perhaps the most experienced with understanding guidelines surrounding federal and state regulatory and tax rules. Combined with our repositories of data on over 24,000 jurisdictions; GSA is unsurpassed in insuring carriers build proper and efficient billing rules in their Business and Operational Support System.

For more information regarding Global Strategic Accountants, LLC, their services, or compliance relations, please go to www.globalstrategicaccountants.com, call Matt LaHood at 678.687.1435 or email at matt@gsaudits.com

GSA to Host VIP Event at Channel Partners Evolution

Do you want to go from being a referral source for Telecommunications solutions to where the opportunity is as your own carrier brand? Join GSA’s Matt LaHood, AT&T’s Meredith Caram and Altaworx’s Bob Nichols for a special VIP event on Wednesday September 27 at 10:30 AM on becoming your own brand. This expert panel will provide the steps and strategies to becoming your own brand with all important speed to market partnerships.
Get your questions answered, network and take the next step in your business.
For more information go here and register.