GSA Offers new Carrier Credentialling Certificate Management Tool

GSA launches new business document tool

RBO Cert Tracker™ allows quick storage, management and retrieval of required forms and documents.

Atlanta, Ga — GSA, a leading provider of regulatory, tax and compliance solutions to the telecom industry, has announced the launch of RBO Cert Tracker™. The new tool is designed to meet the needs of telecom providers with multiple documents, exemption certificates and time-sensitive paperwork to manage.

“This is a key addition to our innovative suite of back office business resources,” says Joe Solana, the company’s president. “From W9 forms to complex contracts and attachments, as well as corporate credentialing and revalidation—RBO Cert Tracker™ provides a superior approach to keeping track of documents while minimizing cost.”

Now more than ever, forms and certificates necessary to meet government regulations must be securely stored and instantly accessible, he notes.

In designing the new product GSA heard the needs of clients who have to track, store and complete multiple forms for each company they do business with, says Samantha Macqueo, GSA’s vice-president for regulatory matters.

“Documents such as exemption certificates can be critical components to many telecom contracts, and mismanagement opens the door to very real risks,” she says. “With RBO Cert Tracker™ documents and certificates are stored and managed easily and cost-effectively.”

GSA plans to debut RBO Cert Tracker™ at the 2014 Cloud Partners Expo in New Orleans September 8-10, 2014. “This is a perfect venue to launch what our industry will agree is a well-designed and much needed management tool,” adds Solana. “We look forward to the opportunity to showcase its many built-in advantages.”

Based in Atlanta, GSA has been providing telecommunications consulting services and solutions to businesses since 2002.

For more information about GSA or its products visit them at http://www.gsaudits.com/ or email Karine Vosberg at karine@gsaudits.com.

GSA Welcomes Samantha Maqueo to Executive team!

General Solutions Associates, LLC (GSA), a leading Telecommunications Regulatory Outsourcing and State and Local Tax compliance Advisor, welcomes our newest team member. Samantha Maqueo, who formerly served in various capacities as the Regulatory and Tax Compliance process owner, Billing and Tax Policy research professional, and State Regulatory Annual Reporting liaison for Cox Communications, Inc., Cox Enterprises, Inc., has joined GSA and will lead our Regulatory Advisory and Tax Consulting divisions.

Samantha is widely known by our industry to hold specific expertise in SALT (State and Local Tax Best Practices) as well as Federal and State Regulatory requirements and cost-saving proficiency streamlining, impacting the Telecommunications industry. Combined with GSA’s leading role in Business and Operational Support Systems (B-OSS) consulting, GSA expects further success in assisting their clients to increase efficiency in managing all their business needs as the industry changes and maintaining control through their enterprise B-OSS.

“As we have developed our verticals in Regulatory and SALT Outsourcing, GSA has searched for the right expertise to meet the growing customer demands in integrating their policies and practices with the right management solutions. From the moment we met Samantha we knew she possessed the right mix of knowledge and experience to meet our clients’ expectations.” Matt LaHood, CEO.

Samantha will be providing clients, and prospects alike, her perspective on Telecommunications industry challenges. She will impart GSA’s Best Practices approach to streamlined integration, which involves unification of disparate Operational Support System architecture with the help of GSA’s custom integration partner, Blue Hat Services (a leading custom CRM and API specialty group). She will also have the assistance of our internal: Wholesale and CLEC; Wireless and Lifeline; IXC and CABS, consultants, to enable our clients to successfully manage current and future demands of the industry.

Samantha received her Bachelors of Science, with a minor in Economics, from the University of North Georgia, (The Military College of Georgia) and went on to acquire her BBA in Accounting, with a minor in Finance as well. Her experience and certification as a CMI – Sales & Use Tax from the Institute of Professionals in Taxation, display her dedication to understanding her area of expertise, and the industry has responded to her.

Samantha is routinely invited to speak, with her most recent presentations at CompTel, Telestrategies, and RIA user conferences on important issues like Federal USF rules, Managing Telecommunications Exemptions, and Transaction Tax Outsourcing. These are particular areas of foundational success within GSA. Samantha is the Foundations Committee Chair for the UNG Young Alumni Board and is an active member of (WICT) Women in Cable Telecommunications and (IPT) Institute for Professionals in Taxations. Samantha will be leading the Telecommunications tax instruction, for the upcoming 2015 session, at Georgia Tech. She will be leading on behalf of the IPT.

For more information, please contact:
Matthew LaHood, CEO, General Solutions Associates, LLC. 678.687.1435 (D)

GSA and TeleSphere Software to team up

February 23, 2014; For Immediate Release: TeleSphere Software, a leading provider in CABS billing solutions, Advantage CABS(SM), Advantage Mediation Plus(SM) and Advantage Wholesale Billing(SM) has chosen GSAssociates as their professional services partner to jointly serve mutual customers. We are announcing our partnership to let the telecommunications sector know that two of the most experienced providers in carrier billing, wholesale business process management, IS solutions and business process outsourcing have joined forces to serve the market.

“WE ESTIMATE THAT AS MUCH AS 30% OF ALL CARRIER ACCESS BILLING GOES UNBILLED OR UNPAID. THIS IN A MARKET THAT IS STILL ESTIMATED, BY TIA, TO BE OVER $1TRILLION IN ANNUAL WIRELINE SERVICES.“ Todd Twete, National Sales Director for TeleSphere Software.

Based in Missoula, MT, TeleSphere Software, a wholly owned subsidiary of Blackfoot Telecommunications Group, recognizes the needs of the industry are changing. “Due to FCC Reform, the CABS landscape has been altered. As a result, our customer’s operations are evolving and they are seeking additional expertise and demanding more integration between our billing systems and other mission critical BSS/OSS platforms. Despite FCC Reform and contrary to popular industry beliefs, CABS remains a viable source of revenue for carriers,” says Todd Twete, National Sales Director for TeleSphere Software. He added, “We have been impressed by GSA’s expertise and their best practices methodology which results in excellent quality of service and significant cost savings for our mutual customers. ”

GSAssociates, the premier telecom compliance outsourcing and business practice consulting company, is based out of Atlanta, GA. With over 10 years in the industry, GSA serves all carrier types on implementation of solutions based applications, consulting and compliance outsourcing services. GSA’s knowledge and expertise perfectly position them to assist TeleSphere and their customers. “We have built a great relationship with TeleSphere Software. We have worked with many marketplace solutions and TeleSphere has the corporate values and devotion to customer needs that we both share.” Says Matt LaHood, CEO of GSAssociates.

“We have seen a resurgence in carriers requiring billing support for CABS who are in need of assistance to navigate through overly complex changing regulations. Carriers are looking for expertise to augment their own staff to ensure conformity and effective results. We believe TeleSphere is the answer to keeping new regulations in check and assuring revenue targets are achieved for our customers.

For more information, contact Todd Twete at TTwete@telespheresoftware.com or Matt LaHood at matt@gsaudits.com.