GSA Launches New Telecom Expense Management Software

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D’Anne Hotchkiss

917-693-1773

D’Anne Hotchkiss

For Release: April 18, 2018                                                                                                Website:  GSAudits.com

 

Global Strategic Accountants LLC Announces New

 RBO® TEM Telecom Expense Management Services

for the Wholesale and Resale Carrier Market

  • Eliminate Overcharges from Carriers to Resellers
  • Find Unbilled Services from Resellers to Customers
  • Automated SaaS Replaces Manual Carrier Invoice and Contract Auditing

 

ATLANTA RBO® TEM (Telecom Expense Management) from Global Strategic Accountants LLC is a software-as-a-service product that systematically audits invoices from wholesale telecom carriers such as AT&T and Verizon as well as independent and local exchange carriers or resellers. TEM replaces manual efforts and ensures that resellers are not double-taxed and that the correct regulatory rules are applied to the bills.

“The worst scenario for carriers is to realize that they have been overcharged and were not able to recoup the costs because the time limit to claim those extra costs expired. RBO® TEM helps us challenge billing errors before the bill payment is even due,” said Samantha Maqueo, executive vice president of professional and corporate services, Global Strategic Accountants LLC. “Our reports help organizations by providing proof to support their claims of billing errors in a timely manner.”

“We literally have problems on every bill we receive. Manually auditing wasn’t working. We found every kind of mistake,” said Jim Shriver, unified communications service director, Onepath Systems. “This TEM solution has restored our control over cost and helped us focus on growth and profit.”

RBO® TEM is the first expense management solution with revenue assurance built in. For customers using billing service company Rev.io, RBO® TEM also links every wholesale cost element from the likes of AT&T and Verizon with elements on all end-user bills to ensure that resellers get every service billed to the end customer. “Rev.io’s new REST API can be used with GSA’s RBO® TEM so our mutual clients can capture all of their earned revenue,” said Rev.io Vice President of Sales and Marketing Evan Rice.

Customer trials show that the average reseller captures an additional 34 percent of gross profit by eliminating billing errors from their carriers. Overbilling, coupled with underbilling resale customers, is a costly and common issue in telecommunications.

“Invoice and contract auditing is the source of over half of the expense and revenue recovery by a carrier. The current process used by most carriers, like reverse audits, is archaic and outdated. We believe we have a first for our industry in mid-market revenue assurance automation. For every reseller, I say, ‘it’s time to automate!,’” said Matt LaHood, chief executive officer, Global Strategic Accountants LLC.

About Rev.io

Rev.io, recognized as an Inc. 5000 company, provides sophisticated billing-as-a-service (BaaS) to communications and Internet of Things (IoT) service providers, enabling them to manage their end customers’ subscriptions, usage, taxation, billing, and payments. To learn more about Rev.io, go to the Rev.io website or give us a call at 866-470-5502.

About Global Strategic Accountants LLC

Global Strategic Accountants LLC provides regulatory, tax, and compliance accounting via a suite of services under the brand name RBO®. These Regulatory Back Office services manage regulatory rules and policies; billing-related customer experience management; carrier licensing; and, reporting and remittance. Within the telecommunications space, GSA provides revenue assurance through its latest service, RBO® TEM (Telecom Expense Management). In addition, the company’s certified incubator aids international or mobile carriers entering the lucrative North American market. GSA serves customers on five continents.

Telecommunications Exemptions

Global Strategic Accountants, LLC (GSA) is the leading outsourcing firm for Carrier Exemption.  Carrier Exemption is one  of the least understood responsibilities companies have with regard to efficient taxation.  Customers often review a bill from their supplier and find unexpected taxes and fees.  It is not good practice to pay your supplier taxes and fees when you are a registered carrier.  It often leads to loss of profit on those sales.

 

Thanks to our broad base of experienced telecommunications advisers, GSA can assist any carrier in their needs to manage their own exemption to ensure their purchases do not get taxed on the way in.  Likewise we assist wholesale carriers with managing tax exemption for their clients so the services you sell are not over taxed on the way out.

Contact us at info@gsaudits.com to find out about our full service Exemption Management Platform!

 

 

Complexity of Carrier Billing

At Global Strategic Accountants, LLC. (GSA) We are often faced with some very complex issues related to carrier billing.  More often than we would like, our new customers have not reviewed their original tax policy which may have been established years prior.  When this occurs, we often find many costly updates that expose the source of tragic loss of profit or increased risk of audit.  How is billing and tax complexity managed by GSA?

 

In order to properly bill a customer for telecommunications, the products and SKU’s need to be properly mapped to tax logic.  Qualified telecom tax experts like GSA, support most tax logic engines that integrate with telecom billing systems (often called BSS/OSS applications).  These are systems that handle all provisioning, CRM and billing rules for telecommunications and are dramatically different from financial systems like QuickBooks (This is a subject for another time).

 

When the products are mapped to tax logic and the billing system is fully implemented, all that is often needed is simply to schedule the bill processing date and handle changes to a customers’ order.  When the bill is processed by the BSS/OSS billing module, it interacts with the tax logic and calculates the taxes based on three key criteria:

  1. The nexus of the sale (where you sold your telecom products and services)
  2. The type of product (VoIP, SIP, Wireless, traditional loops or some other type of product)
  3. The price you sold your product/Service.

 

The tax engine then builds the taxability for that specific set of criteria and returns the tax and fee liability to the bill or statement.  And based on your bill format, these taxes can be:

  1. “Absorbed” into the actual products and services
  2. “Summarized” by category (Federal taxes and fees; State taxes and fees; municipal; etc)
  3. “Detailed” also called line item listing which is a tax by tax listing for all services on the bill.

 

At GSA, we have helped hundreds of carriers identify their specific tax policy as well as their bill presentment (Customer Experience) through billing and their compliance requirements.  Let us help make this a streamlined part of your business so you can scale with confidence that you are collecting and remitting the right taxes while making the billing experience one that your customers can understand and appreciate.

 

Telecom Licensing – An Asset to Your Business

Did you know that Licensing for a telecom is not a Necessary Evil rather it is an asset! FCC and state level Public Utility Commissions are very clear on who and how a carrier must be registered. And most regulating municipalities are no different. All want to know who are performing necessary communications to their constituency.

But, for the well informed and well planned enterprise, this is an opportunity. By planning for and recouping the cost of jurisdictional registration, licensing and reporting a carrier builds its foundation of business on solid grounds. Those that do not act appropriately spend more money than planned defending their inaction (something we will discuss in a future blog). Yes. Licensing is an asset. How do we know? GSA is often brought in to evaluate a company’s performance to compliance during an acquisition. We have seen the value decline by as much as 75% of the market value due to the target acquisition entity failing to comply with regulatory and indirect tax responsibilities. In today’s sophisticated investor pool, due diligence is designed to root out “successor liability” and for telecom companies the deepest pool of liability is in failed performance to regulatory and tax.

At the root of this failure is usually at the onset of business. Simply put, if you are not licensed to do business as a telecom, buyers may not be interested in that revenue and there goes the value of your company. Licensing, (and reporting) are the fastest way to build confidence for any future sale and if you can make a business perform the right way, your licensing asset will be a foundation others will want to buy.

GSA is Hiring – Senior Licensing Manager

Senior Licensing Manager

Global Strategic Accountants LLC, a leading practice in Tax and Regulatory consulting and services with customers from five continents, is seeking a highly motivated individual to join our accounting and consultancy practice. GSA is located in Alpharetta, GA.

Position - Senior Licensing Manager

The primary function of the Senior Licensing Manager will be to operate and manage the Qualification, Annual Reports and Registered Agent Department in all assigned areas of projects, consulting engagements and registrations requirements for all clients for both tax and regulatory.

Description & Responsibilities

The Senior Licensing Manager position will require organization, research and meticulous attention to detail and methodology for building and increasing long-term firm practices and standard operating procedures. The position will manage all department employees, function and be responsible for building a comprehensive forms database of all potential required registrations for automated form population by state & authority in a software tool licensed to the firm and be integral in building and implementing new firm initiatives to streamline the licensing software.

The primary functions/areas or expertise for this position include:

  • Entity Formations
  • Articles of Amendment
  • Dissolution or Withdrawals
  • Mergers
  • Certificates of Good Standing
  • DBA (renewals, registrations, and filings)
  • Trade name securement
  • Foreign and domestic qualifications
  • Annual reporting
  • Stock retirement procedures
  • Registered Agent and Resignation Process
  • Guam, Puerto Rico and Virgin Islands Qualification and Licensing Requirements
  • International Business License Research

Qualifications/Education and/or Experience Requested

Bachelor’s Degree:

  • Finance
  • Accounting
  • Social Science
  • Research
  • Business Management
  • Economics

Additionally:

  • Paralegal or Legal Degree is highly desired.
  • Telecommunications experience is highly desired
  • Strong desire to research and solve problems both qualitative and quantitative
  • Strong desire to move ahead
  • Quick and decisive action demonstrator

Location

GSA is located in Alpharetta, GA.

Compensation/Benefits

$50,000 – $69,000 + benefits+ potential for departmental bonus.

Reference Number

9705.004

How To Apply

Submit your contact information and resume to carol@gsaudits.com. Please note the reference number for the position you are applying for in the subject line of your email.

GSA is Hiring – Licensing Analyst

Licensing Analyst

Global Strategic Accountants LLC, a leading practice in Tax and Regulatory consulting and services with customers from five continents, is seeking a highly motivated individual to join our accounting and consultancy practice as a Licensing Analyst. GSA is located in Alpharetta, GA.

Position - Licensing Analyst

The primary function of the Licensing Analyst will be to support the Registration and the Project/Consulting Team in all assigned areas of projects, consulting engagements and registrations requirements for all clients for both tax and regulatory.

Description & Responsibilities

The Licensing Analyst position will require organization, research and meticulous attention to detail and methodology for building and increasing long-term firm practices and standard operating procedures. The position will assist the Statutory Agent and DOR and local level indirect tax registration function and be responsible for building a comprehensive forms database of all potential required registrations for automated form population by state & jurisdiction in a software tool licensed to the firm.

Qualifications/Education and/or Experience Requested (NOT REQUIRED)

Bachelor’s Degree:

  • Finance
  • Accounting
  • Social Science
  • Research
  • Business Management
  • Economics

Additionally:

  • Strong desire to research and solve problems both qualitative and quantitative
  • Strong desire to move ahead and take on more responsibility
  • Quick and decisive action demonstrator

Location

GSA is located in Alpharetta, GA.

Compensation/Benefits

$27,000 – $35,000 annually based on experience.

Reference Number

8604.001

How To Apply

Submit your contact information and resume to carol@gsaudits.com. Please note the reference number for the position you are applying for in the subject line of your email.

GSA is Hiring – Sales Tax Compliance Specialist

Sales Tax Compliance Specialist

Global Strategic Accountants LLC, is a service bureau that completes State and Federal compliance filings for Telecommunications companies looking for a Sales Tax Compliance Specialist.

Position - Sales Tax Compliance Specialist

This position will handle filings for many clients that include sales and use tax, state and federal compliance reports and forms, state and federal annual reports, and other reporting requirements mandated by the many states and federal government.

Description & Responsibilities

Experience completing sales tax returns or other compliance filings in a multi-state environment for multiple clients is a must. Accounting/tax background is required. Experience in the telecommunications industry, or regulatory and compliance filings with state and federal government entities would be acceptable in lieu of education. 

The successful candidate will be trained on the elements of the position but the following minimum requirements are mandatory for the applicant to be accepted and to succeed: 

  1. Ability to adapt to an environment that is consistently changing.
  2. Extreme attention to detail without errors.
  3. Highly organized and Extensive time management skills.
  4. Ability to take the initiative to solve problems, and find the resources to complete the task.
  5. Flexible both in work duties and work time.
  6. Excellent communications skills.
  7. Professional demeanor and attitude.
  8. Able to deal with deadlines.

Qualifications/Education and/or Experience Requested

Candidate should possess a college education, preferably in accounting or finance. Associate degrees will be considered.  3-5 years Sales tax compliance filings experience required. Experience in the accounting field, telecommunications compliance field will be considered as well.

Location

GSA is located in Alpharetta, GA.

Compensation/Benefits/Special Notes

This position will be filled immediately within the next two weeks.

Reference Number

7503.002

How To Apply

Submit your contact information and resume to carol@gsaudits.com. Please note the reference number for the position you are applying for in the subject line of your email.

GSA is Hiring – Accounting & Tax Consultant

Accounting and Tax Consultant

Global Strategic Accountants LLC, a leading practice in Tax and Regulatory consulting and services with customers from five continents, is seeking a highly motivated individual to join our accounting and consultancy practice. GSA is located in Alpharetta, GA.

Position - Accounting and Tax Consultant

The primary function of the Accounting and Tax Consultant will be to support the Tax and Regulatory Registration and the Project/Consulting Team in all assigned areas of projects.  This position will be consultative in nature.  Selected person will be required to provide professional advice on registration requirements for all clients for both tax and regulatory. The position will require organizational skills, as well as, research and meticulous attention to detail and methodology for building and increasing long-term firm practices and standard operating procedures.

Description & Responsibilities

The selected applicant will assist the Statutory Agent and Department Of Revenue specialists in fulfilling their duties.  This team member will assist on the local level indirect tax registration function and be responsible for building a comprehensive forms database of all potential required registrations for automated form population by state & jurisdiction in a software tool licensed to the firm.

The day-to-day activity controlled by the Accounting and Tax Consultant includes: reviewing the accounting and tax requirements on a per client basis; analyzing and creating tax profiles for filing reconciliations to registrations requirements;reviewing financials and using financial statements to complete various annual reports for clients; reviewing and researching tax impositions on accrued liabilities, and; assisting in all research for project consulting engagements related to tax and accounting.

Qualifications/Education and/or Experience Requested

  • Bachelor’s Degree in the following Sciences with a Masters Preferred (but not required)
  • Finance, Accounting, Economics, Business Management, Research, Social Sciences.
  • Strong desire to research and solve problems that are both qualitative and quantitative
  • Strong desire to move ahead in their career path and take on team leading responsibilities
  • Prior Finance, Accounting, Tax and/or Research Internships or Experience with References
  • Quick and decisive action demonstrator

Location

GSA is located in Alpharetta, GA.

Compensation/Benefits

$30,000 – $42,000 annually based on experience per hour + Bonus Compensation based on Individual Productivity Goals established within the department.

Reference Number

6401.001

How To Apply

Submit your contact information and resume to carol@gsaudits.com. Please note the reference number for the position you are applying for in the subject line of your email.

Learn at FISPA LIVE in New Orleans

Meet your industry peers and learn at THE event for Fiber and Broadband Operators. Challenge one another and promote thought leadership in this ever changing and important industry.
Global Strategic Accounting’s President, Joe Solana, will be offering his vast knowledge on Regulatory Affairs Tuesday, February 6 from 1-2:30. He will also be tapped for his knowledge on Cloud Communications with a panel discussion including partner Vertex. This discussion is also Tuesday, February 6 from 3-3:40. See you there! For more informationsee

GSA Joins FISPA

GSA is excited to announce our membership with the FISPA organization. FISPA is a group consisting of small to mid sized CLECs and service providers who work together to serve their customers and collaborate on industry needs focusing on integrity in the marketplace. GSA is proud to bring our Regulatory and Tax expertise to the members of this group. See more here