GSA Offers new Carrier Credentialling Certificate Management Tool

GSA launches new business document tool

RBO Cert Tracker™ allows quick storage, management and retrieval of required forms and documents.

Atlanta, Ga — GSA, a leading provider of regulatory, tax and compliance solutions to the telecom industry, has announced the launch of RBO Cert Tracker™. The new tool is designed to meet the needs of telecom providers with multiple documents, exemption certificates and time-sensitive paperwork to manage.

“This is a key addition to our innovative suite of back office business resources,” says Joe Solana, the company’s president. “From W9 forms to complex contracts and attachments, as well as corporate credentialing and revalidation—RBO Cert Tracker™ provides a superior approach to keeping track of documents while minimizing cost.”

Now more than ever, forms and certificates necessary to meet government regulations must be securely stored and instantly accessible, he notes.

In designing the new product GSA heard the needs of clients who have to track, store and complete multiple forms for each company they do business with, says Samantha Macqueo, GSA’s vice-president for regulatory matters.

“Documents such as exemption certificates can be critical components to many telecom contracts, and mismanagement opens the door to very real risks,” she says. “With RBO Cert Tracker™ documents and certificates are stored and managed easily and cost-effectively.”

GSA plans to debut RBO Cert Tracker™ at the 2014 Cloud Partners Expo in New Orleans September 8-10, 2014. “This is a perfect venue to launch what our industry will agree is a well-designed and much needed management tool,” adds Solana. “We look forward to the opportunity to showcase its many built-in advantages.”

Based in Atlanta, GSA has been providing telecommunications consulting services and solutions to businesses since 2002.

For more information about GSA or its products visit them at or email Karine Vosberg at

FCC Imposes Penalty for Non-Compliance

On May 23, 2014 the FCC imposed a penalty of $408,668 against RB Communications,
Inc., d/b/a Starfone (Starfone or the Company) for providing interstate and international telecommunications services over a four-year period without first meeting important regulatory

Make sure you have the correct licenses for your services. Have GSA perform your regulatory review to mitigate any risk now.

FCC Form 481 Due July 1

Latest News: FCC Form 481 & State Filing Requirements due July 1

Have you filed?
The FCC Form 481 is required for all ETCs participating in the High Cost and/or Lifeline programs. It is due July 1, 2014.

Carriers seeking USF support in either the Lifeline/Tribal Linkup or High Cost must submit the financial and operations information pursuant to the FCC form 481 and any information specific to the state (various states require filing in addition to the FCC) by July 1, 2014.
Please contact GSA to begin to engage assistance and/or filing completion right away.

GSA Welcomes Samantha Maqueo to Executive team!

General Solutions Associates, LLC (GSA), a leading Telecommunications Regulatory Outsourcing and State and Local Tax compliance Advisor, welcomes our newest team member. Samantha Maqueo, who formerly served in various capacities as the Regulatory and Tax Compliance process owner, Billing and Tax Policy research professional, and State Regulatory Annual Reporting liaison for Cox Communications, Inc., Cox Enterprises, Inc., has joined GSA and will lead our Regulatory Advisory and Tax Consulting divisions.

Samantha is widely known by our industry to hold specific expertise in SALT (State and Local Tax Best Practices) as well as Federal and State Regulatory requirements and cost-saving proficiency streamlining, impacting the Telecommunications industry. Combined with GSA’s leading role in Business and Operational Support Systems (B-OSS) consulting, GSA expects further success in assisting their clients to increase efficiency in managing all their business needs as the industry changes and maintaining control through their enterprise B-OSS.

“As we have developed our verticals in Regulatory and SALT Outsourcing, GSA has searched for the right expertise to meet the growing customer demands in integrating their policies and practices with the right management solutions. From the moment we met Samantha we knew she possessed the right mix of knowledge and experience to meet our clients’ expectations.” Matt LaHood, CEO.

Samantha will be providing clients, and prospects alike, her perspective on Telecommunications industry challenges. She will impart GSA’s Best Practices approach to streamlined integration, which involves unification of disparate Operational Support System architecture with the help of GSA’s custom integration partner, Blue Hat Services (a leading custom CRM and API specialty group). She will also have the assistance of our internal: Wholesale and CLEC; Wireless and Lifeline; IXC and CABS, consultants, to enable our clients to successfully manage current and future demands of the industry.

Samantha received her Bachelors of Science, with a minor in Economics, from the University of North Georgia, (The Military College of Georgia) and went on to acquire her BBA in Accounting, with a minor in Finance as well. Her experience and certification as a CMI – Sales & Use Tax from the Institute of Professionals in Taxation, display her dedication to understanding her area of expertise, and the industry has responded to her.

Samantha is routinely invited to speak, with her most recent presentations at CompTel, Telestrategies, and RIA user conferences on important issues like Federal USF rules, Managing Telecommunications Exemptions, and Transaction Tax Outsourcing. These are particular areas of foundational success within GSA. Samantha is the Foundations Committee Chair for the UNG Young Alumni Board and is an active member of (WICT) Women in Cable Telecommunications and (IPT) Institute for Professionals in Taxations. Samantha will be leading the Telecommunications tax instruction, for the upcoming 2015 session, at Georgia Tech. She will be leading on behalf of the IPT.

For more information, please contact:
Matthew LaHood, CEO, General Solutions Associates, LLC. 678.687.1435 (D)